RETURN POLICY
# Valid Time
All return applications must be initiated within the unified valid time window after item receipt. The time limit is set based on reasonable experience cycle, which is convenient for users to fully inspect and experience items.
# Intact Status
Returned items must be brand-new and unused, with complete appearance and no artificial damage. This core standard ensures fair resource allocation and standardized service operation.
# Complete Matching
Original packaging, labels and supporting accessories must be completely returned together with the item. Missing accessories or damaged packaging will affect the normal review progress.
# Standard Application
All return demands need to be submitted through official dedicated channels with clear demand description, avoiding private random consultation and invalid application.
# Efficient Processing
We implement standardized review and processing procedures for all eligible applications, feed back progress in real time, and ensure every reasonable demand is responded to properly.
Return time: Within 30 days after receiving the items. We will refund as soon as we see normal logistics.
All return applications must be initiated within the unified valid time window after item receipt. The time limit is set based on reasonable experience cycle, which is convenient for users to fully inspect and experience items.
# Intact Status
Returned items must be brand-new and unused, with complete appearance and no artificial damage. This core standard ensures fair resource allocation and standardized service operation.
# Complete Matching
Original packaging, labels and supporting accessories must be completely returned together with the item. Missing accessories or damaged packaging will affect the normal review progress.
# Standard Application
All return demands need to be submitted through official dedicated channels with clear demand description, avoiding private random consultation and invalid application.
# Efficient Processing
We implement standardized review and processing procedures for all eligible applications, feed back progress in real time, and ensure every reasonable demand is responded to properly.
Return time: Within 30 days after receiving the items. We will refund as soon as we see normal logistics.